Shipping Policy

Currently we are only shipping to the United States from our location in California.

All domestic orders within the United States ship via UPS.  We offer Standard UPS Ground for all items.  Expedited UPS is available on some smaller shipments as an option at check out.

On domestic orders over $500.00, we offer free UPS ground shipping.  Free shipping will be automatically applied at checkout. Due to their weight, we almost always ship rugs via UPS ground shipping, but depending on the proximity of the location may also use USPS priority mail. If you need a rug to get to you faster than ground shipping please email us at and we will get you a custom shipping quote. 

All orders are shipped within 3 - 5 business days from the time the payment and shipping information is received. 

Once the order is shipped, you will receive an email confirmation with the tracking number. 

After the package is delivered to your doorstep, Mesa Supply Co. is not responsible for what happens to it from that point forward. On shipments with a total order value of over $1000, we add a complimentary signature requirement to the deliveries so that the packages are not left unattended at the door, and therefore take away the risk of them being stolen after delivery. If you are not able to sign for your package after several delivery attempts, UPS will hold your products at the nearest UPS store. If you prefer to have your package shipped without a signature confirmation, please email us at

We also offer local delivery to qualified purchases valued at $500 or more.  Please check out if your order is available for local delivery at check out ( Southern California Only ).